Reporting a Claim

We will work with you throughout the entire claims process – from initial response through final resolution – to provide fast, caring service and to settle your claim.

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Here’s how to report a claim, and what we’ll do for you:

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• You can report your claim to any of our carriers toll-free, 24 hours a day, 365 days a year. Please note Amshield is the exception. They are not open on weekends.

• ​A claims representative will contact you – generally within 24 hours or less of reporting your claim. They will help you determine your best course of action to help mitigate and keep the claim moving forward.

• If you use a carrier-suggested repair shop, you'll get a Lifetime Guarantee on the repairs, valid for as long as you own or lease the car.

• If you need a rental car and your policy covers one, your claims representative can make arrangements for a rental. Keep in mind that rental reimbursement varies based on policy coverage and accident circumstances.

• If you have any questions or concerns, please be sure to let your agent know so they can make contact with the adjuster and clarify any questions that may arise.

We will work with you to ensure your claim is being handled quickly and properly.

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Questions? Give us a Call!